FREE SHIPPING ABOVE RM189
SAME DAY DELIVERY
4.8 STAR GOOGLE REVIEW

Customer Service Executive

 
RESPONSIBILITIES:
  • To build close relationship with customers, leading the customer service team ensuring customer satisfaction level are put at top priority, and having high repeat purchase from customers.
  • To answer customer’s inquiry via various channels including email, phone call, live chat, whatsapp & facebook messenger.
  • To resolve customer complaints and find immediate solutions.
  • To quote prices for customised wedding cake, birthday party & corporate events .
  • Be the main person to liase with marketplace, collab partners, and key corporate clients on their orders and complaints .
 
REQUIREMENTS:
  • Workaholic who priorities work, take career seriously & hungry for success.
  • Below 40 years old, with at least 2 years of working experience in customer service field is required.
  • Independent, matured & strong problem solver. Able to make quick decision and handle stress well when there’s complaint.
  • Candidate must be very fluent in English speaking & writing.
  • Applicants must be willing to work in Kuchai Lama and possess own transport.
 
BENEFITS:
  • After confirmation, you will be entitled to profit-sharing, and no ceiling on your earnings.
  • Wide learning and exposure in e-commerce online business.
  • With EPF + Socso + SIP + medical benefits.
  • A company with strong culture, non-political, comfortable, and happy working environment.

 

To Apply

    Name

    Contact Number

    Email

    Where do you stay?

    Do you have your own transport?

    Are you still working with other company? If yes, how long is your resign notice?

    What is your last drawn salary from previous company?

    Upload your resume here

    Mini Cart

    No products in the cart.