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Terms and Conditions

www.junandus.com.my

 

1.0)   General

1.1)   Picture shown are for illustration purpose. The selling price is for the cake, fruit topping (if any), and chocolate decoration (if any). This does not include other decorative items or utensils.

1.2)   All chilled products such as cakes and chocolates must keep refrigerated at 2°c – 6°c, whereas dry products such as cookies are to be kept at room temperature and not exposed to heat, direct sunlight, and high moisture area.

 

2.0)   Refund & Cancellation

2.1)   Order and payment made are not refundable.

2.2)   You must ensure that the delivery address provided to us in your order is within our coverage area.

2.3)   Should an address provided is not within our coverage area, we will only be able to give full refund to you in cash voucher with 12 months validity.

2.4)   Any cash refund to your bank will incurred a deduction of 5% bank processing fee from the purchase total amount.

2.5)   Order/s could be voided if information given is incorrect or purchaser/receiver is not contactable.

2.6)   The management has the right to cancel or refund any order placed given notice for whatever unforeseen reason that it’s deem to.

2.7)   Any cancellation and changes related to the order you are required to give us at least 28 hours of notice prior to the delivery time.

2.8)   For customized product order, no cancellation or changes can be made after payment made.

 

3.0)   Payment

3.1)   All the payment has to be paid by credit card, debit card, online bank transfer, or paypal.

 

4.0)   Delivery

4.1)   Delivery is available from Monday to Sunday for delivery in Kuala Lumpur and Selangor. Delivery in Johor Bahru and Pulau Pinang is available from Monday to Saturday. Delivery is not available on major public holidays.

4.2)   Any cancellation and changes related to the delivery you are required to give us at least 28 hours of notice prior to the delivery.

4.3)   All our products will be ship by our appointed third party logistic company, during the delivery transit all responsibility will be passed between the logistic company and the customer.

4.4)   Your order/s will be deliver to you on your selected date, and in the event our delivery partner fail to deliver, we will fully refund the money you have paid should you ask for a refund with the condition that the goods has not been received.

4.5)   While the delivering driver would like to deliver your item on time, please note that we are not able to promise on the delivery time slot you selected as it’s only a preferred guide time. Delivery could be earlier or later than your preferred time slot as all deliveries are subjected to traffic condition, weather, and any unforeseen circumstances. Neither the delivering company nor our company will be responsible or compensate for any loss incurred in the delay of delivery date or time.

4.6)   We will not be responsible for any mistake or delay caused by the customer such as incomplete address, incorrect contact number, or any other incorrect details provided by the customer. This inclusive if there are no people to receive the item during the delivery at any time.

4.7)   You are also to ensure that on the delivering date, the receiver mobile number is reachable. There will be time where driver will need to be able to confirm the receiver attendance at the delivery address before they proceed with the delivery, and there will be time where driver will need to be able to contact you when they are not able to locate the correct address you provided and thus need your guidance. In such case if the receiver’s contact number is not reachable or unanswered, we or our delivering partner will not be responsible for any delay cause by such reasons or circumstances similar to the above.

4.8)   Our delivery partner’s coverage area could change from time to time without prior notice. If you have placed an order and it’s out of our delivering coverage area, our company has the right to cancel and refund any order placed, with prior inform to the customer.

4.9) In the absent of receiver during the delivery, re-delivery can be arranged at additional cost.

 

5.0)   Return

5.1)   You are also required to check the goods received are in good condition upon signing the received. Upon signing the receive given by the delivery company, all risk and responsibility will passed to the receiver.

5.2)   As our company deal with food and hygiene is important, all goods customer received are not returnable or refundable, even if it’s not opened.

5.3)   In the event that the product damaged or not in good condition upon delivery, we will arrange one-to-one replacement on the next earliest available delivery, provided the returned product has not been opened, consumed, or left with at least 80% remaining.

5.4)   Any issue with the product must make inform to us within 12 hours from the time of receiving. We will not be able to responsible for the product condition and quality when it’s stored at customer’s place.

 

6.0)   Vouchers

6.1) All vouchers issued by our company is for one time usage only per person

6.2) Junandus reserves the right at its absolute discretion to vary, delete or add to any of these Terms and Conditions and/or substitute or replace the Voucher with another product or program of equivalent value from time to time without any prior notice.

6.3) Junandus shall not be responsible or liable for any damages incurred or suffered by you in the following circumstances:
i. Your purchase, redemption and/or use of the Gift Voucher;
iii. Inability to use the Gift Voucher due to lost or misplaced voucher code;
iv. Unauthorized use of the Gift Voucher by any person(s) not approved by you.

6.4) All voucher is valid until the expiry date stated on the voucher after which it shall become void. The validity period of the any voucher will not be extended.

6.5) All vouchers cannot be transferred, exchanged for cash or any other products in kind, and is non-refundable.

6.6) Junandus has the right to reject any claims that do not conform to these Terms and Conditions.

6.7) Only one voucher use per order.

6.8) All voucher cannot be used in conjunction with other voucher or promotion.

6.9) Vouchers can only apply on normal price items, exclude sales or promotional items

6.10) Junandus reserves the right at its absolute discretion to vary, delete or add to any of the products, prices, promotions, offers, terms and conditions and/or substitute or replace the voucher with another product or program of equivalent value from time to time without any prior notice.

 

7.0)   Junandus 5th Anniversary Cash Back or Free Cash Voucher Promotion Terms and Conditions

 

THE OFFER

  • This offer is only available for customer who resident in Kuala Lumpur & Selangor, under our delivery coverage area
  • This offer is limited to one time purchase per customer


CASH VOUCHER

  • Cash vouchers are given in the denomination of RM20 & RM10 only
  • Expiry on 30 October 2020, and no extension will be permitted
  • Maximum cash vouchers to be given per customer is limited to RM200 only
  • Can only redeem at www.junandus.com.my
  • No minimum purchase amount
  • Can only used for redemption of whole cake only. Not applicable for any other items like slice cake, flower, balloon etc on Junandus website
  • Cash voucher is non-transferable, non-exchangeable for cash, and non- refundable
  • Not valid with any other promotions
  • Cannot be used in conjunction with other voucher or promotion
  • All vouchers issued is for one time usage per order per person
  • Vouchers can only apply on normal price items, exclude sales or promotional items
  • Junandus has the right to reject any claims that do not conform to these Terms and Conditions.
  • Junandus shall not be responsible or liable for any damages incurred or suffered by you in the following circumstances:
    i. Your purchase, redemption and/or use of the Gift Voucher;
    iii. Inability to use the Gift Voucher due to lost or misplaced voucher code;
    iv. Unauthorized use of the Gift Voucher by any person(s) not approved by you.
  • Junandus reserves the right at its absolute discretion to vary, delete or add to any of the products, prices, promotions, offers, terms and conditions and/or substitute or replace the voucher with another product or program of equivalent value from time to time without any prior notice.

 

8.0)   Junandus 5th Anniversary Giveaway Terms and Conditions

The Deal:

1st – 500th customers get:

Junandus best selling flavors mini cake x 9 pieces/per box (300gm)
Check Hup white coffee classic (37g) x 1 packet
Check Hup white coffee hazelnut (37g) x 1 packet
Celmonze The Signature facelift massage or pure facial x 1 voucher
Bull and Rabbit Classic 24″ Glitter Bubble Balloon x 1 voucher
Breena Beauty macarons make up sponge x 2 pieces/box

501st – 1000th customers get:
Junandus best selling flavors mini cake x 9 pieces/per box (300gm)
Check Hup white coffee classic (37g) x 1 packet
Check Hup white coffee hazelnut (37g) x 1 packet
Celmonze The Signature facelift massage or pure facial x 1 voucher
Bull and Rabbit Classic 24″ Glitter Bubble Balloon x 1 voucher
Josh Lee mini frangrance (2ml) x 1 bottle

1001st – 2000th customers get:

Junandus best selling flavors mini cake x 9 pieces/per box (300gm)
Check Hup white coffee classic (37g) x 1 sachet
Check Hup white coffee hazelnut (37g) x 1 sachet
Celmonze The Signature facelift massage or pure facial x 1 voucher
Bull and Rabbit Classic 24″ Glitter Bubble Balloon x 1 voucher
Bubble Gum Wax waxing treatment for underarm or upper lip x 1 voucher

2001st – 3000th customers get:

Junandus best selling flavors mini cake x 9 pieces/per box (300gm)
Check Hup white coffee classic (37g) x 1 packet
Check Hup white coffee hazelnut (37g) x 1 packet
Celmonze The Signature facelift massage or pure facial x 1 voucher
Bull and Rabbit Classic 24″ Glitter Bubble Balloon x 1 voucher
Rhymba Hills wellness tea (2.5g) x 3 sachets

Celmonze The Signature Voucher Terms and Conditions:

  • Minimum ONE (1) week prior booking required. Appointment is subject to availability.
    Rescheduling must be done at least THREE (3) days prior to reservation. Otherwise vouchers will be automatically forfeited.
  • Please present Mykad (I/C), and this voucher upon redemption.
  • This voucher is not exchangeable for cash or any other treatments, packages, or products.
  • This voucher is valid for one person and one time redemption only.
  • This voucher is valid for first time and existing customer.
  • This voucher is valid until 31stOctober 2019.
  • Please take note that customers are only entitled to redeem BFF kit upon purchase of any A La Carte Treatment.
  • Please take note that 30% off on A La Carte Treatment menu is only valid on next purchase within 6 months from 8th August 2019.
  • Celmonze The Signature reserves the right to amend the terms and conditions without prior notice.
  • This voucher can only be redeemed at all Celmonze The Signature Outlets.
  • For list of outlets and appointment booking, please refer to Celmonze The Signature website: http://www.celmonzethesignature.com/contact/our-outlets/

Bubble Gum Wax Waxing Treatment Voucher Terms & Conditions:

  • This voucher is valid until 31st December 2019.
  • Any unused voucher will not be accepted after this period.
  • Vouchers can be used for redeeming either one underarm or upper lip waxing service.
  • Vouchers can be redeemed by both male & female customers at any Bubble Gum Wax branch on weekends / weekdays.
  • Voucher are not exchangeable for cash.
  • A three (3) days advance booking / appointment is needed.
  • Only one redeem one voucher per person.


Bull & Rabbit Balloon Voucher Terms & Conditions:

  • The voucher is for redeem of 1 unit of classic 24″ glitter bubble balloon only
  • Not exchangeable for cash or other equivalent items.
  • This Offer is applied to one time purchase per customer on single order only
  • Please refer to www.bullandrabbit.com.my/balloons-delivery-kl/ for the applicable delivery fee charges and coverage area.
  • This offer expiry date is on 30th September 2019 and no extension allowed.

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