1. Can I make a last minute song request for today?
The cut off time for the same-day call request is 3pm.
2. What if my recipient does not pick up the call?
At least three (3) call attempts will be made between 10am-10pm on the scheduled call date. If all attempts failed, we will send a text message to introduce ourselves and inform the time of our next call attempt. If it fails again, your message and song request will be sent via a Whatsapp voice message to the recipient. Anyway, we guarantee successful delivery of your song request and message to your loved ones!
3. I can’t find the song I want. What should I do?
Please understand that this is acoustic live music over the call, some songs may not be suitable for acoustic performance or for our musicians. However, if you have a song in mind, you can either contact us. For all custom song requests, please allow us to check with our musicians first before confirmation. We shall contact you if we are not able to perform the song requested. 🙂
4. What if I want to be mysterious, or anonymous?
You can leave a remark in your order if you wish to be anonymous. We suggest always providing an identifiable sender name. This is because if our call is mistaken as a scam, reliable information of yourself (sender) will help us explain to the recipient and deliver the call successfully.
5. Who are the musicians?
They are all professional musicians who have performed on stage for years and may usually cost you 10 times more.
Shahrul Nizam (verified owner) –
Added value, something special
Anonymous (verified owner) –
I cancelled it
James Ong (verified owner) –
Good suprise
Ibrahim Sayed (verified owner) –
Very good